BUSINESS SUPPORT OFFICER (#14371191) 

Surrey, South East, United Kingdom

BUSINESS SUPPORT OFFICER
MERROW, SURREY
3 DAYS A WEEK
3 MONTH ASSIGNMENT (POSSIBILITY OF AN EXTENSION)
IMMEDIATE START
PURPOSE OF THE BUSINESS SUPPORT OFFICER
To provide excellent customer service, administrative and financial support for the Customer Service and Information Team.
To support the Customer Service & information Manager in the planning, development and achievement of Corporate Objectives in respect of: -
Customer services.
Business planning.
Financial monitoring.
Performance and resource management.
Personnel management; and
Administrative functions.
Analysis, Reporting & Documentation
* Provide and manipulate data for statistical purposes and run and present standard reports.
* Prepare and despatch a range of correspondence/documents to facilitate efficient response to enquiries and timely conclusion of any process connected with the defined area of activity.
Customer Service & Support
* Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity.
* Receive and respond to everyday enquiries from colleagues and customers to provide a timely, courteous and effective service.
Planning & Organising
* Support a group of senior staff/service team, ensuring confidentiality, and assisting in the effective organisation of internal/ external meetings and activities to support a high standard of office organisation.
* Plan and prioritise own week-to-week work activities, to ensure operational efficiency. Refer to more senior colleagues for prioritisation of non-standard work.
Finance/Resource Management
* Follow established ordering procedures to ensure adequate resources are available.
Work with others
* Maintain a network of contacts, knowing who to liaise with on key issues to report on and resolve issues.
* Communicate and liaise with service users and/or external contacts, usually through established routine connections as own section of work requires.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Job Details

Job Location
City/Town
Surrey
State
South East
Country
United Kingdom